Xarxa FP renews its ISO 9001:2015 Quality Certification for the next three years (2019-2021)
During the month of April the Secretariat, Barcelona, Berlin, Madrid and Munich have been successfully audited according to ISO 9001:2015 Quality Standards.
Xarxa FP policy is to provide a high level service and quality in the management of our students’ and teachers’ mobility actions to become a reference organisation within the area of European mobility.
Since 2007 the management of Xarxa FP mobility actions are certified by ISO quality standards (ISO 9001:2015). In practical terms that mean that Xarxa FP members follow the same procedure when dealing with mobilities, taking into account several quality requirements (service provision, evaluation, HHRR, infrastructure, risk prevention, etc,.) and always working towards the continual improvement of our quality management system.
During the month of April the Secretariat, Barcelona, Berlin, Madrid and Munich have faced external audits to verify that the management of mobility actions fully adhere to ISO 9001:2015 quality standards.
The auditor specially highlighted the personal commitment and motivation of Mobility Managers when arranging mobility flows of VET students and teachers. He also highly valued Xarxa FP Mobility Impact Study as a great tool to measure the quality and impact of mobility actions, the involvement and commitment of the Secretariat to work towards the improvement of the quality system and the usability of the workspace.
The certificate awards all 33 member cities and runs until 2021. During this three-years cycle all member cities will be audited internally and a few others externally (Roma and Reus in 2020 and Brussels and Granada in 2021).
Paco Rojo, External Quality Auditor, and our colleagues from Madrid during the Audit, 26/04/2019